Reviews
What do customers think of IPcam-shop.nl? Below you can see our ratings on independent review platforms, with a link to the source. Figures were collected on October 24, 2026 and change with every new review.
Ratings at a glance
| Platform | Score | Number of reviews | Source |
|---|---|---|---|
| Feedback Company | 9 out of 10 | approximately 5,500 | View reviews |
| Trustpilot | 4.2 out of 5 | 129 | View reviews |
| 3.8 out of 5 | 96 | View reviews |
Scores by category on Feedback Company
- Ease of ordering: 9.2 out of 10
- Delivery speed: 9.2 out of 10
- After-sales service: 8.6 out of 10
What customers are happy with
On ervaringen.nl, which summarizes reviews, customers most often mention very fast and smooth delivery, expert advice, products that work well, competitive prices, and a wide range. View the summary on ervaringen.nl.
What could be improved, and what we’re doing about it
Not everyone is satisfied. Recurring points in reviews include customer service accessibility, delayed or incomplete deliveries, and the handling of warranties and after-sales service. We respond to reviews and address these issues. On our new site (since October 2026), we use various AI solutions to help you as well and as quickly as possible. If you still have a question or complaint about an order, please contact us via or through our contact page.
How reviews work on IPcam-shop.nl
Our website displays two types of reviews: company reviews on independent platforms (above) and product reviews on our product pages.
Company reviews
On Feedback Company, you can read or write reviews about IPcam-shop.nl in general. Reviews on this platform are entirely outside IPcam-shop.nl's moderation. We have no influence over the order or display on this platform. However, we can respond. See here for Feedback Company's review terms. We are a Feedback Company-certified online store.
Product reviews
Leaving a review. Product reviews are submitted by customers on our website. We offer this option to display the customer experience with the product as transparently as possible, using the standard review feature of our e-commerce platform. Under each product, go to the reviews tab and click Write a review. You can then rate the following aspects:
- Quality
- Price
- Customer service
- Shipping
Below that, you can describe your experience in your own words.
Authenticity. Only customers with an account can post a review. We publish both negative and positive reviews, and we do not offer paid reviews. This keeps the reviews genuine.
Moderation. A new product review does not appear automatically, as we check it first. We do this once a week. We do not publish reviews that are offensive, contain links, or use hurtful language.
About IPcam-shop.nl
IPcam-shop.nl is a Dutch specialist in security cameras, recorders, camera kits, video doorbells, and alarm systems for individuals and businesses. We supply products from Dahua (official e-commerce partner), Hikvision, Anker eufy, Reolink, Foscam, Axis, and Ajax, among others. Want to know more? Read about our company.
