Reviews

Review by Arkel on Feedback Company: 5 stars, Superb service and help desk! IPcam-shop.nl scores 9.0 based on 5,500 reviews
Review by Arkel on Feedback Company: “Superb service and help desk!” (5 stars). Read all reviews on Feedback Company.

What do customers think of IPcam-shop.nl? Below are our ratings on independent review platforms, with a link to the source. Figures were retrieved on October 24, 2026, and change with each new review.

Reviews at a glance

Platform Score Number of reviews Source
Feedback Company 9 out of 10 approximately 5,500 View reviews
Trustpilot 4.2 out of 5 129 View reviews
Google 3.8 out of 5 96 View reviews

Scores by category on Feedback Company

  • Ease of ordering: 9.2 out of 10
  • Delivery speed: 9.2 out of 10
  • After-sales service: 8.6 out of 10

What customers are happy with

On ervaringen.nl, which summarizes reviews, customers most often mention very fast and smooth delivery, expert advice, products that work well, competitive prices, and a wide selection. View the summary on ervaringen.nl.

What could be better, and what we're doing about it

Not everyone is satisfied. Recurring points in reviews include customer service availability, delayed or incomplete deliveries, and the handling of warranties and after-sales service. We respond to reviews and address these issues. Do you have a question or complaint about an order? Contact us via [REDACTED] or through our contact page.

How reviews work on IPcam-shop.nl

Our website displays two types of reviews: company reviews on independent platforms (above) and product reviews on our product pages.

Company reviews

You can read or write reviews about IPcam-shop.nl in general on Feedback Company. Reviews on this platform are entirely independent of IPcam-shop.nl's moderation. We have no influence over the order or display of reviews on this platform, but we can respond to them. See here for Feedback Company's review terms. We are a Feedback Company-certified online store.

Product reviews

Leaving a review. Product reviews are submitted by customers on our website. We offer this option to display the customer experience with the product as transparently as possible, using the standard review feature of our webshop platform. On each product page, go to the Reviews tab and click Write a review. You can then rate the following aspects:

  • Quality
  • Price
  • Customer service
  • Shipping

Below, you can describe your experience in your own words.

Authenticity. Only customers with an account can submit a review. We publish both negative and positive reviews, and we do not offer paid reviews. This helps ensure that the reviews are genuine.

Moderation. New product reviews are not published automatically, as we check them first. We do this once a week. We do not publish reviews that are offensive, contain links or use hurtful language.

About IPcam-shop.nl

IPcam-shop.nl is a Dutch specialist in security cameras, recorders, camera kits, video doorbells and alarm systems for home and business. We supply, among others, Dahua (official e-commerce partner), Hikvision, Eufy, Reolink, Foscam, Axis and Ajax. Want to know more? Read about our company.